Our Policy Toward SPAM IMCOM prohibits the use of our system for Spamming. We may, at our discretion, refuse to send any broadcast job which meets commonly accepted definitions of spam. We also reserve the right to terminate service or take other appropriate actions against customers who violate our policies. We require IMCOM customers to only use lists of e-mail addresses containing recipients who have given explicit consent to receive e-mail from our customers. Also, customers must not use lists that have been obtained from public Internet forums or any other source, either by the IMCOM customer or a third party. In addition to unsolicited messages, IMCOM also prohibits the delivery of illegal material. All e-mail originating at IMCOM is clearly identified as such, and no attempt is made to obscure or alter header information. IMCOM does not allow outside hosts to relay mail. IMCOM will strictly ensure the enforcement of this policy. Enforcement of Our Policy IMCOM offers an automated blocking feature. If a IMCOM customer sends you an unsolicited message, you need only reply to the offending message with the word "remove" (no quotes) at the beginning of the Subject: line. IMCOM will block the offending customer from sending to your address via our service, and will send you one additional e-mail confirming the block. Instructions on how to do this are attached in plain language to every message transmitted via IMCOM. Additionally, you can bring to the attention of abuse@IMCOM.com any IMCOM customer you believe has sent you e-mail that is unsolicited. Our IMCOM abuse staff will investigate, take appropriate action and inform you of such. Our system blocks the address that the offending message was originally sent to insuring that the block will be effective, even in the case of aliasing or forwarding. At IMCOM, we provide our customers with reports of recipients who have asked to be removed from that customer's lists. Although IMCOM does not maintain lists, we provide these reports to our customers so that they can clean their lists. IMCOM blocks delivery to such addresses in any case. If you wish to be blocked from ALL IMCOM customers, we can do that too. To be blocked from ALL future mail from any IMCOM customer, please send e-mail to customerservice@IMCOM.com and ask for a "system block" of your address. please be sure to include the address you wish blocked, to help possible confusion with mail aliases or forwarding systems.